Port Insertion

Follow along to see how patient's will receive the information they need, when they need it, in the days surrounding their port insertion.

Start: Enrollment

3 Days Before Port Insertion

You're scheduled to have a port inserted soon and MyCareCompass is here to help. We'll be sending you some informative videos to help you along your journey.

MyCareCompass sends this text message immediately after a patient is scheduled for a port insertion. This, and all following communication are sent automatically without any additional nurse or doctor inputs.

MyCareCompass is able to send these and following messages via text and/or email.

You're scheduled to have a port inserted soon and MyCareCompass is here to help. We'll be sending you some informative videos to help you along your journey.

1 Day Before Port Insertion

To: patient@email.com

Subject: Some helpful information before your port insertion

Tomorrow is you'll be having a port inserted and we're here to help. To get prepared, we've attached a video so that you can go into the procedure informed and with confidence!

To get patients comfortable, they'll receive this helpful video explaining what they should expect during the port insertion the next day.

To: patient@email.com

Subject: Some helpful information before your port insertion

Tomorrow is you'll be having a port inserted and we're here to help. To get prepared, we've attached a video so that you can go into the procedure informed and with confidence!

Procedure Day

1 Day After Port Insertion

To: patient@email.com

Subject: Your port insertion is complete!

Great job yesterday during your port insertion. Recovery should be straight forward and we're here to help you understand what to expect.

With the port insertion behind them, patients often want to know what they should expect during recovery and what side effects are normal. They'll receive another video walking them through it all.

To: patient@email.com

Subject: Your port insertion is complete!

Great job yesterday during your port insertion. Recovery should be straight forward and we're here to help you understand what to expect.

Survey

We provide optional surveys for patients so that care providers have insight into their patients' success learning with MyCareCompass materials. These responses are available to you through a private dashboard.

How well did MCC help you prepare for your port insertion?

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A) I felt extremely well preparedB) It was helpfulC) It neither helped nor confused meD) I found it unhelpful

Did you find video to be an effective way to learn about your procedure?

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A) Video made it easy to understandB) Video worked fine for meC) Video is not my preferred way of learning

How well did MCC help you prepare for your port insertion?

keyboard_arrow_down

A) I felt extremely well prepared
B) It was helpful
C) It neither helped nor confused me
D) I found it unhelpful

Did you find video to be an effective way to learn about your procedure?

keyboard_arrow_down

A) Video made it easy to understand
B) Video worked fine for me
C) Video is not my preferred way of learning

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